Client Feedback
A selection of feedback from individuals and organisations who have engaged Silverpath's services. Shared with permission.
← Back to Home320+
Session attendees
4.7
Average session rating / 5.0
17
Employers served
6
Years in Chiang Mai
Feedback
Reviews are gathered through post-session questionnaires and follow-up emails. Names and locations are shared with permission.
Margaret H.
Chiang Mai · Evening Session
"I had been putting off looking into my pension situation for two years because I didn't know where to start. The session didn't make me feel rushed or pressured. I left with a clear list of questions to take to my own financial adviser — which is exactly what I needed."
May 2025
Somchai P.
Chiang Mai · Paperwork Setup Service
"The paperwork service helped me sort out years of accumulated documents — provident fund statements, SSO records, employment certificates — into something I can actually navigate. The checklist was more thorough than I expected. I'd have preferred a slightly faster turnaround, but the result was worth it."
April 2025
Rachel W.
Expatriate, Chiang Mai · Evening Session
"As someone who moved to Thailand ten years ago, I had a jumbled picture of what pension entitlements I might have from several countries. The session focused mainly on the Thai side of things, which was exactly what I needed — clear and free from assumptions about what I should want."
May 2025
Niran J.
HR Manager, Chiang Mai · B2B Consulting
"We brought Silverpath in to build a retirement information handbook for our HR team. The scoping process was straightforward — they asked good questions and kept the focus on what HR staff actually need to communicate to employees, not a general overview. The handbook is already in use."
April 2025
Lalita T.
Chiang Mai · Evening Session
"I am about eight years from retirement and felt this was a useful way to start thinking about what to look into. The evening was well-paced and the presenter was patient with questions. The summary sheet has been a handy reference since. Would have liked more depth on provident fund withdrawal timing but understood that's personal advice territory."
May 2025
David B.
British Expat, Chiang Mai · Paperwork Setup Service
"Managing pension paperwork across two countries is not straightforward. Silverpath helped me create a filing system that separates the Thai and UK documents clearly and flags what needs attention annually. No advice given — they were clear about that — but the structure they set up has made my conversations with my UK adviser much more productive."
April 2025
Case Studies
These examples illustrate the kind of situations Silverpath has been useful in. Details changed to protect privacy.
Case Study 01 · Individual
The Situation
A Thai national in her mid-50s had contributed to both the Social Security Fund and a company provident fund over a 25-year career with two employers. She felt uncertain about what she was entitled to and when, and found formal financial consultations intimidating without first understanding the basics.
The Engagement
She attended one of the evening sessions, which covered SSO pension conditions and provident fund withdrawal scenarios in general terms. She subsequently used the paperwork setup service to organise her employment contracts, SSO contribution records, and provident fund statements into a coherent folder structure.
The Outcome
She reported feeling considerably more prepared for a subsequent meeting with a licensed financial planner — able to provide the documents requested promptly and to understand the questions asked of her. She found the session and paperwork service together took about four hours of her time across two weeks.
Case Study 02 · Employer
The Situation
A regional employer with around 200 staff found that HR received repeated, often identical questions from employees approaching retirement — particularly about provident fund withdrawal timing and the process for Social Security retirement benefits. HR staff were spending significant time responding without confidence that their answers were current or complete.
The Engagement
Silverpath worked with the HR lead to scope a six-week project. The deliverables were a 24-page internal handbook (covering SSO, provident fund, and transition process in plain language) and two process maps: one for the employer's internal retirement workflow and one for employees to follow independently.
The Outcome
The HR team reported that the handbook had reduced the number of ad hoc retirement queries to HR by a visible margin within two months of distribution. The process maps were described as particularly useful for new HR staff who hadn't yet encountered retirement administration in practice.
Reach Us
Phone
+66 53 271 84 60Address
33 Thanon Surawong,
Chiang Mai 50200
Office Hours
Mon–Fri 9:00–17:30
Sat 10:00–13:00
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An initial enquiry is low-key. We will explain what is available and whether our services are likely to be useful in your situation — no commitment needed.
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