Privacy Policy — Silverpath

Silverpath is committed to handling personal information responsibly and in accordance with Thailand's Personal Data Protection Act B.E. 2562 (PDPA). This policy describes what data we collect, how we use it, how long we keep it, and what rights you have in relation to it.

This policy applies to information collected through our website at silverpath.club, through session registrations, enquiries, and service engagements. If you have questions, contact us at [email protected].

1. Who We Are

The data controller for personal information collected through Silverpath's website and services is:

Silverpath
33 Thanon Surawong, Si Phum, Mueang Chiang Mai, Chiang Mai 50200, Thailand
Email: [email protected]
Phone: +66 53 271 84 60

2. What Personal Data We Collect

We collect personal data through the following means:

Contact and enquiry forms

Full name (required)
Email address (required)
Phone number (optional)
Message content

Session registration

Name and email address for attendance records and communication
Responses to optional pre-session questionnaires (general background, not financial details)

B2B project engagements

Contact person name, role, and email for project correspondence
Organisation name and address for invoicing

Website usage data

Anonymised analytics data (page views, session duration) if analytics cookies are accepted
Cookie consent choices stored in your browser's local storage

3. Legal Basis for Processing

Consent: For marketing communications and optional analytics cookies, we rely on your explicit consent.
Contractual necessity: For managing session bookings and service delivery, processing is necessary to fulfil our agreement with you.
Legitimate interests: For responding to enquiries and maintaining basic security and fraud prevention.

4. How We Use Personal Data

To respond to enquiries submitted through the contact form
To manage session registrations and send session-related communications
To deliver and manage B2B consulting projects
To send post-session feedback requests (where consent is given)
To maintain records for invoicing and correspondence
To improve the website using anonymised analytics data (if consent given)

We do not use personal data for automated decision-making or profiling.

5. How Long We Keep Data

Enquiry and contact form data: 24 months from the date of submission, then deleted
Session attendance records: 36 months, for service improvement and follow-up purposes
B2B project records: 5 years from project close, for invoicing and legal purposes
Analytics data: Retained in anonymised, aggregated form; individual session data typically retained for 14 months by analytics providers

6. Data Sharing

Silverpath does not sell personal data and does not share it with third parties for commercial purposes. We may share data with:

Email service providers — for sending transactional and session-related emails
Analytics providers — if analytics cookies are accepted (anonymised data only)
Legal and regulatory authorities — if required to comply with applicable law or a lawful request

7. Data Protection Measures

Website uses HTTPS encryption in transit
Access to stored personal data is restricted to Silverpath staff who need it for their work
Physical and digital access controls are in place at our office
In the event of a personal data breach that poses a risk to individuals, we will notify the Personal Data Protection Committee (PDPC) within 72 hours of becoming aware, and affected individuals without undue delay where required

8. Cookies

We use cookies to maintain site functionality and, with your consent, to collect anonymised analytics data. For full details, see our Cookie Policy. You can adjust your cookie preferences at any time using the controls on that page.

9. Your Rights Under Thai PDPA

Under the Personal Data Protection Act B.E. 2562, you have the following rights:

Right of access: Request a copy of the personal data we hold about you
Right to rectification: Ask us to correct inaccurate or incomplete data
Right to erasure: Request deletion of your personal data, subject to legal retention obligations
Right to data portability: Receive your data in a structured, machine-readable format where technically feasible
Right to object: Object to processing based on legitimate interests
Right to withdraw consent: Withdraw consent at any time for processing based on consent, without affecting the lawfulness of prior processing
Right to restrict processing: Ask us to limit how we use your data in certain circumstances

To exercise any of these rights, email [email protected]. We will respond within 30 days. If you believe your rights have not been respected, you may lodge a complaint with the Personal Data Protection Committee (PDPC), the relevant supervisory authority in Thailand.

10. Third-Party Links

Our website may contain links to external sites — for example, government portals or resource pages. Silverpath is not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18. If we become aware that we have collected such data, we will delete it promptly.

12. Changes to This Policy

We may update this policy from time to time. Changes will be reflected by an updated "Last Updated" date at the top of this page. Material changes will be communicated by a notice on our website. Continued use of our services after a change constitutes acceptance of the revised policy.

13. Contact for Privacy Matters

For all data protection enquiries:

Email: [email protected]
Phone: +66 53 271 84 60
Post: Silverpath, 33 Thanon Surawong, Si Phum, Mueang Chiang Mai, Chiang Mai 50200, Thailand